FREQUENTLY ASKED QUESTIONS

General Information:

How do I modify my registration?

1. On the Strategy Summit website, click the “Already Registered” link under the “Register Now’” button.

2. Enter your email address and confirmation number.

3. Once logged in, click the “Modify Registration” button.

4. Make any necessary modifications.

5. Once you have finished making modifications, save your changes.

 

What is the registration cancellation policy?

Substitutions:

  • A one-time courtesy transfer to another individual is allowed at no charge if requested at least 14 days prior to the start of the event.
  • No substitutions will be accepted within 14 days of the event’s start date.

Cancellations and Refunds:

  • Cancellations made at least two months before the conference start date are eligible for a refund, minus a $250 processing fee.
  • No refunds will be issued for cancellations received less than two months prior to the event.

You can view the full terms and conditions page here.

 

Where will Strategy Summit take place?

  • The Strategy Summit will be held in Milwaukee, WI at the Pfister Hotel.
  • Hotel address: 424 East Wisconsin Ave., Milwaukee, WI 53202
  • Book your room at the conference hotel for a reduced rate. Rooms will fill quickly, so book now.

 

Do you offer group discounts?

Yes! We offer discounts for groups of three or more. Contact us for more information.

 

What’s included with my registration?

Your conference registration includes breakout sessions, keynote presentations, networking events and meals.

Attendee Information:

What are the hotel accommodations?

We have a discounted room block at the conference hotel, the Pfister Hotel. Book your room at the conference hotel to apply the reduced rate. Rooms will fill quickly, so book now.

 

Are meals included?

Yes, all meals during conference hours are included in the conference registration package.

 

What if I have dietary restrictions?

There is an opportunity to indicate special dietary restrictions during the registration process. Please note that Training Industry will do everything in its power to accommodate restrictions and allergies.

 

How do I get to the conference?

  • The Pfister Hotel is a 15 minute drive from Milwaukee Mitchell International Airport.
  • Self-parking is available in our structure located on Mason Street for $38 per night. Nearby alternate parking is also available. Valet parking is available for $46 per night.

 

Does The Pfister Hotel have a shuttle to/from Milwaukee Mitchell International Airport ?

The Pfister currently does not have an airport shuttle, however, taxis and rideshare services are readily available to help you with transportation to and from the hotel.

 

What are the conference hours?

The official Conference Kicks off on Tuesday, October 6 at 1:00 PM and will wrap up on Thursday, October 8 at 2:00 PM.

 

What should I wear?

  • We recommend business casual attire for the entire conference. Dress pants or jeans, dresses, blouses, sport coat are welcome. Conference ballrooms tend to be chilly so please bring a blazer or a sweater.
  • Average temperatures in Milwaukee in October range from highs in the 60s to lows in the 50s. The complete conference agenda takes place indoors, which tends to be cool. Be sure to pack accordingly.

 

How do I request accessibility services?

Contact our customer support team directly with any questions, concerns or needs at events@trainingindustry.com.

 

How can I request an invoice?

Please email events@trainingindustry.com to request an invoice.

 

What payment methods do you accept?

We accept payment by debit or credit card. If you have more questions or need to pay another way, please email events@trainingindustry.com.

 

Can I get a one-day only or expo pass?

No. We do not offer a one-day or expo only pass.

 

How can I see a list of attendees?

Once available, you will be able to view a list of attendees within the mobile app.

 

What if I am no longer able to attend?

 

Where can I find a list of exhibitors and sponsors?

All our exhibitors and sponsors are listed on the Strategy Summit website.

Session Information:

How can I view the agenda?

You can view the agenda through the event website and the mobile app when it is available.

 

Will sessions be recorded?

No. We will not be recording any breakout sessions or keynote presentations.

 

Can I attend virtually?

No. This event is in-person only. There is no hybrid registration option.

 

Do you offer SHRM/CPTM/HRCI credits for this event?

Yes, you can earn credit hours for SHRM (14 hours) and CPTM (24 hours) certifications. HRCI credits are not offered for this event.

 

How do I request my SHRM/CPTM activity IDs?

An email will be sent out after the event. Additionally, you may email events@trainingindustry.com to request activity IDs.

 

Will there be a mobile app?

The event app will be available for download one week before the event starts. You will receive an email with instructions when it is available to download. The app is a great way to plan your Strategy Summit agenda and start networking with other attendees.

 

Will the presentation materials be available?

Most speakers opt to share copies of their presentation – a link to the presentation slide decks will be emailed to all Strategy Summit attendees post-conference.